Frequently Asked Questions

Do I need to be over 18 to order?

Yes. You must be aged 18 or over to purchase alcohol from Spirit Dock.

Will I need ID on delivery?

Possibly. Our couriers operate Challenge 25 policies and may request valid photographic ID upon delivery.

Where do you deliver?

We currently deliver across mainland United Kingdom.

How long does delivery take?

Standard delivery usually takes 2–5 working days.

Can I return alcohol products?

Please see our Refund Policy for full details regarding returns and damaged items.

Do you offer corporate gifting?

Yes. We offer premium gifting options for businesses, events, hospitality and private clients.

Can I track my order?

Yes. Tracking details will be provided once your order has been dispatched.

Do you sell to trade customers?

Currently Spirit Dock focuses on direct-to-consumer retail sales.